CLASS TITLE:               COMPUTER MAINTENANCE TECHNICIAN

QUALIFICATIONS:         

     1.   Technology Certification and/or minimum of Associate’s Degree in related  field.

      2.   Working knowledge and experience with technology and

            instructional computer applications and programs.

      3.   Physical condition allows the lifting of heavy loads, including

            lifting of furniture, equipment, etc.

      4.   Such additional qualifications as the Superintendent or Board may find appropriate and 

            acceptable.

REPORTS:                               Chief Information Officer and/or Superintendent/Designee

SUPERVISES:                        Not Applicable

JOB GOAL:                              To assist in maintaining and planning for the use of technology in all areas of the Montgomery County School system to increase learning and efficiency of operations.

BASIC FUNCTION:                 Perform a variety of skilled and technical duties related to the installation, repair, alteration and maintenance of microcomputers, computers, printers and other peripheral equipment; train District personnel in use of microcomputers and related software operation.

PERFORMANCE RESPONSIBILITIES

1. Perform a variety of skilled and technical duties related to the installation, repair, alteration and maintenance of tablets, phones, computers, printers and other peripheral equipment.
2. Develop and conduct one-on-one and group training of District personnel in use of technology as needed.
3. Inspect, isolate and diagnose system malfunctions and determine appropriate repair procedures; replace defective parts and restore to proper operation of equipment; analyze and resolve general software malfunctions.
4. Perform preventive maintenance on technology including cleaning, lubricating, adjusting mechanical parts and checking cables and connectors as necessary; dust circuit boards and disk drives.
5. Move equipment to new locations as requested; reroute and install communication cables for new location; test system to assure proper operation.
6.   Perform component level equipment repair; remove defective components and replace and initiate test procedures according to established procedures; locate and request replacement components; perform appropriate paperwork for under warranty parts.
7. Provide assistance, information and technical expertise to faculty, administrators and students regarding the safe and proper operation, care and maintenance of computerized equipment.

8. Works with the District Technology Director to insure District/State guidelines are being met.
9. Performs such other tasks and assumes such other responsibilities as may be assigned by the Chief Information Officer or the Superintendent/Designee.